Privacy Policy

Last updated: September 24, 2026

MissTroy respects your privacy. This policy explains what information we collect when you visit MissTroy.com, shop with us, sign up for updates, or contact us, and how that information is used and shared.

Information We Collect

Depending on how you use our store, we may collect:

• Contact and order details, such as your name, email address, phone number, shipping and billing addresses, and the items you purchase.

• Payment and transaction details needed to process your order. Payments are handled through our checkout and payment providers.

• Account and communication details, such as information you provide when you create an account, contact us, or request help with an order.

• Website activity and device details, such as the pages and products you view, items added to your cart, browser information, IP address, and information collected through cookies or similar technologies.

We receive information directly from you, automatically when you use the website, and from providers that help us operate the store.

How We Use Your Information

We use your information to process payments and orders, ship purchases, provide tracking and customer support, maintain and improve our website, protect the store against fraud, and meet legal obligations.

If you sign up for MissTroy updates, we may also use your contact information to send marketing messages. You can unsubscribe from marketing emails using the link in an email. Where text marketing is offered, the signup terms will explain how to opt out. Order and service messages may still be sent when needed.

We may use website activity to understand what customers are interested in and to show relevant products or advertising, subject to your available privacy choices.

Who We Share Information With

MissTroy is powered by Shopify. Shopify collects and processes information when you visit and use our store so it can provide and improve its services. Depending on the Shopify features enabled for our store, Shopify may also use information from interactions with MissTroy and other merchants to provide enhanced services.

We may share information with providers that help us run the business, such as payment processors, shipping carriers, email and marketing services, analytics providers, and customer support tools. We may also share information when you ask us to, when required by law, or when necessary to protect our customers and business.

Some advertising partners may receive information about your activity on our website to help us measure or show ads. Depending on where you live, you may have the right to opt out of certain uses of your information for targeted advertising.

Your Privacy Choices and Rights

You can unsubscribe from promotional emails at any time. You may also have the right, depending on where you live, to request access to, correction of, or deletion of your personal information, or to opt out of certain sharing or targeted advertising.

To ask about your information or make a privacy request, email support@misstroy.com. We may need to verify your identity before completing a request. You can learn more about Shopify’s handling of customer information and available choices at Shopify’s Privacy Portal.

Cookies and Other Websites

Our store and the services we use may rely on cookies and similar technologies to run the website, remember preferences, understand site activity, and support advertising. Your available cookie and privacy choices may depend on your location and the settings offered on our website.

Our website may link to other sites. Their privacy practices are governed by their own policies.

Children’s Privacy

MissTroy’s store is not intended for children. If you believe a child has provided us with personal information, email support@misstroy.com.

Security, Retention, and International Processing

We and our service providers use measures intended to protect personal information, but no online system can be guaranteed completely secure. We keep information for as long as needed to operate the store, provide support, meet legal obligations, and resolve disputes.

Shopify and other providers may process information in countries outside your own. Where required, transfers are handled using applicable legal safeguards.

Updates to This Policy

We may update this policy as our store, services, or legal requirements change. The updated version will be posted here with a new “Last updated” date.

Contact

For questions about this policy or your personal information, email support@misstroy.com.