FAQs
How long does shipping take?
Orders are processed within 1–3 business days and delivered within 3–7 business days inside the USA.
Do you ship outside the United States?
Currently, we ship within the United States only. International shipping will be available soon.
How can I track my order?
Once your order ships, you’ll receive a tracking number by email to monitor your delivery.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging.
Are sale items returnable?
No, sale or discounted items are final sale and cannot be returned or exchanged.
What should I do if I receive a damaged item?
Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of purchase, before they are shipped.
Is my payment information secure?
Yes. All payments are processed through secure, encrypted payment gateways, and we never store your card details.
What is your return policy?
Because all products are custom printed on demand, we generally do not offer returns or exchanges for buyer's remorse. However, if your item arrives damaged or defective, please contact us within 14 days of delivery with photos, and we will arrange a replacement or refund immediately.
How do I contact customer support?
The fastest way to reach us is by using the Contact Us form on our website or by emailing us directly at Layerlabs@outlook.com. We aim to respond to all inquiries within one business day.
